An Australian compliance technology company needed an AI assistant that answers AML/CTF questions precisely, for five types of business with different obligations. We built one that knows which rules apply to whom.
The problem
Australia’s new AML/CTF rules apply differently to each of five business types. The knowledge base behind them was large and detailed.
A fluent-sounding answer isn’t enough in compliance. If the assistant applies the wrong rule to the wrong business, it’s worse than no answer at all.
What we built
- 01
An assistant trained on the full knowledge base
It answers in plain language, drawing on the company’s complete compliance content.
- 02
The right rules for each business
Logic that works out which business type the question is about, and applies only the obligations that fit.
- 03
Tested for precision
We tested for answers that are accurate and relevant, not just well written.
The result
- Delivered on time
- Accurate answers across all five business types
The assistant only answers from approved rules, and says so when it doesn’t know.
Could this work for you?
Something similar could help if:
- Your answers depend on who is asking
- Your rules or policies are detailed, and mistakes are costly
- Your team keeps answering the same regulatory questions
